For SMI Members Only
SMI Special Event: BayCare Integrated serivce center tour
October 14 – immediately following the SMI fall 2026 Forum in tampa
For SMI Members Only – space is limited to 40 members
Immediately following the Fall Forum, SMI will host a private, behind‑the‑scenes tour of the BayCare Integrated Service Center, just 20 minutes from the Forum in Tampa. SMI Members will have a unique opportunity to see how BayCare is bringing together logistics, distribution, technology, process discipline, and cross-functional collaboration to support clinical care across the system, including an update on the health system’s drone delivery program implementation plans.
We are grateful to the BayCare team for opening their doors to SMI and sharing their experience, lessons learned, and practical insights with our members. We will also have additional networking activities for those who stay overnight on October 14

What You Will Experience
- Get a first hand look at this new Integrated Service Center
- See how this different self distribution model is maximizing innovation, technology and collaboration to optimize supply chain efficiency
- An update on BayCare’s drone delivery program implementation plans
7802 E Telecom Pkwy Tampa, FL 33637
Tour includes:
- Distribution Center
- Compounding Pharmacy
- Digital Solutions Center
- IT Imaging
- Clinical Engineering
- Surgical Instrument Repair
- 3D Printing Service
- SC Admin Offices
Wednesday, October 14 (Immediately following the SMI Fall 2026 in Tampa)
- 12:00 PM ET: Forum Concludes
- 12:00 – 1:30 PM:Â Lunch
- 1:30 PM: Buses Depart Grand Hyatt
- 2:00 PM: Arrive at Facility
- 2:00 – 4:30 PM: Intro/Tour/Q&A
- 4:30 PM: Buses Depart for the Grand Hyatt
- 5:30 PM:Â Optional Dinner for those who are staying overnight
